Frequently Asked Questions (FAQs)
Welcome to EatTheRichTshirt.com’s FAQ page! Here, we address common questions about ordering, payments, shipping, and more. If you can’t find the information you need, feel free to contact us at info@eattherichtshirt.com.
1. Orders
How can I place an order?
Placing an order on EatTheRichTshirt.com is easy. Follow these steps:
- Choose your t-shirt, including size, color, and “Eat the Rich” design.
- Adjust the quantity as needed.
- Click “Add to Cart” to add the items to your shopping cart.
- Apply a discount code (if applicable) at checkout.
- Select your payment method and complete your purchase.
Can I place a bulk order?
Yes! For large orders or wholesale inquiries, please contact us at info@eattherichtshirt.com for assistance and potential special pricing.
2. Payments
What payment methods do you accept?
We accept credit cards, debit cards, and PayPal. All payments must be made in advance to confirm your order.
Is my payment secure?
Yes. We use advanced security measures, including SSL encryption and card verification codes (CVV), to ensure your transactions are safe.
What should I do if my payment fails?
If your payment doesn’t go through, verify your card details or PayPal account information. If the issue persists, contact your bank or email us at info@eattherichtshirt.com for support.
3. Customizing Products
Can I personalize my t-shirts?
Yes! You can submit custom “Eat the Rich” design ideas. Here’s how:
- Send your design concept or text to info@eattherichtshirt.com.
- Include high-quality images (if applicable).
- We’ll create a mockup and send it to you for approval before production.
Once approved, your custom t-shirt will be produced and shipped.
4. Shipping & Tracking
How long will it take to receive my order?
Our t-shirts are made-to-order to ensure quality. Production takes 5-7 business days, and shipping times vary by location. See our Shipping Policy for more details.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. Click the link to monitor your package’s status.
5. Returns & Refunds
Can I exchange or return an item?
Yes. If your t-shirt is defective, the wrong size, or not what you ordered, contact us at info@eattherichtshirt.com within 30 days of delivery. Please include:
- Your name
- Order number
- Photos of the issue
We’ll guide you through the return or exchange process. See our Return Policy for full details.
Do you offer refunds?
We offer refunds or replacements for t-shirts with manufacturing defects or errors on our part. Please provide photos of the issue to help us resolve it quickly.
6. Discount Codes
Why isn’t my coupon code working?
Coupon codes are time-sensitive. Ensure your code is valid and hasn’t expired. If you believe it should work, email us at info@eattherichtshirt.com for assistance.
7. Other Questions
I’m unsure about t-shirt sizes. How can I choose the right size?
Each product page includes a detailed size chart with measurements for chest, length, and sleeve. If you’re still unsure, contact our support team at info@eattherichtshirt.com for guidance.
I can’t find the answer I’m looking for. What should I do?
We’re here to help! Email us at info@eattherichtshirt.com for personalized assistance.
Thank You for Choosing EatTheRichTshirt.com!
We’re committed to delivering bold, high-quality t-shirts and exceptional customer service. If you have further questions, don’t hesitate to reach out!